HELP CENTER

WHAT IS THE PRODUCT WARRANTY?

The VELscope Vx comes inclusive with a 2-year return-to-base warranty. 


With our 'Join the Fight' campaign the VELscope Vx warranty is upgraded to a 'swap-out' warranty.


As an additional bonus the 'Join the Fight' VELscope campaign comes with an option to extend the 'swap-out' warranty to as much as 5-years at no cost. 


See more information on the 'Join the Fight' campaign here: https://youtu.be/m70a8t4kwvc

DO YOU OFFER FREE SHIPPING?

The VELscope Vx and all barriers (VELcaps and VELsheaths) come inclusive with free shipping with the 'Join the Fight' campaign in both Australia and New Zealand. 

The VELscope Vx comes inclusive with free shipping in Australia and New Zealand.

VELscope VELcaps also have free Australian shipping. VELcaps deliveries to New Zealand include free shipping when 4 or more boxes of 16 are ordered.

The VELscope Vx Sheaths package (1 x box of 250 Sheaths) includes free delivery Australia-wide and free delivery to New Zealand when 2 or more boxes are ordered.

WHICH COUNTRIES DO YOU SHIP TO?

We ship to Australia and New Zealand and will only ship to other countries under instruction from VELscope USA (LED Dental).

DO YOU ACCEPT RETURNS?

Returns are accepted although a 15% restocking fee may be incurred.

 

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